PARTY RULES

Booking Terms & Conditions

By reading this you will not only be made aware of our party house rules, but you will also have a better understanding of your party to plan accordingly.

BOOKING & PAYMENT

  1. A non-refundable R1000 deposit is required to book a party. We cannot guarantee party bookings until a deposit is paid and proof of payment has been received. The non-refundable R1000 deposit can be transferred to another date and time as long as 2 weeks’ notice is given before the original party date. If less than two weeks’ notice is given, you will forfeit your deposit and another R1000 deposit will be required to book a second party date.

  2. The outstanding balance is due on the day, before the end of your party with no exceptions to later payments.

  3. Confirmed party: Your booking is only confirmed if proof of payment has been received by the Slide and Glide Amanzimtoti Party Team before the cutoff date. When requesting a “quote” in the last step online or via email, your timeslot, venue, or booking details will not be saved. The option “book now” will keep your provisional booking for 72 hours. Once we receive your proof of payment, your booking will be confirmed. Only then can you send out your invitations.

  4. Booking changes: You can still edit your booking up until 4 days before the party date; however, you will be charged for the number of kids and extras that we have logged 4 days prior to the event. The number of children confirmed at this time will be the number you will be charged for regardless of no-shows. If you do not confirm the number, you will be charged for the number of children booked.

  5. The timeslot chosen is the time you have in your party venue. We do not allow party guests into the venue more than 15 minutes prior to the party starting time as it interferes with our final preparations and causes delays. You are welcome to make use of the park facilities before and after your party timeslot. Note our opening and closing times as per our website to determine if play time before/after your timeslot is possible. Your party venue needs to be vacated immediately once your timeslot has expired, as we will require sufficient time to set up for the next party or for closing and cleaning duties. Party prices are standard for all kids you want to be included in the party setup, regardless of their age. Teenagers 13+ will be seen as adults.

  6. The price of the party at the time of booking is the price you will be charged regardless of price increases or special offers advertised later.

GUESTS

  1. Parents & grandparents of the birthday child have free entry; all additional teenagers & adults (13 years+) have an entry fee of R50. Grandparents will need to notify entrance staff that they are the grandparents of the birthday child to avoid being charged.

  2. Upon booking, an approximate number of children must be provided. If you invite more children than you have booked for, we will try to cater for your needs but cannot guarantee enough space, food, décor items, etc.

  3. Guest lists:

    • If you are paying for all adults arriving regardless of how many show up, we will add all these entry fees to your end bill.

    • If you specified that you are paying for a certain number of adults, it remains your responsibility to provide us with their names. Without a list, we will work on a first-come basis until we reach the total you said you’d cover.

    • We will require a list of the invited kids. Without a list, we will work on a first-come basis until we reach your booked number.

    • Any extra guests who arrive unconfirmed will be charged normal park entry fees.

  4. If you have late guest arrivals, we cannot extend the party time or change the party schedule due to other bookings. Please remind guests to arrive early, especially during peak season.

RIDES, PARK & WEATHER

  1. We have no control over weather.

  2. No refunds due to bad weather, we will gladly move your party to the next available good weather date.
  3. Refunds due to unforeseen circumstances will be sole at management discression.

FOOD, BEVERAGES & CAKES

  1. We do not allow any extra consumables into Slide and Glide Amanzimtoti, including party foods, sweets, or beverages.

  2. You are allowed to bring your own birthday cake or cupcakes.

  3. We always keep some extra drinks and platters on hand should you wish to order more on the day, but availability is not guaranteed. Please place your full order in advance.

  4. Slide and Glide Amanzimtoti is not Halaal certified.

  5. Fridge space is limited. Please check with staff if you have an oversized cake that may require special storage arrangements.

DÉCOR

  1. If you wish to bring additional décor items, please deliver them no later than 3 days before your party. Small items that you can place yourself may be brought on the day. Staff may not have time to assist with setup due to other preparations.

    • Please bring any additional décor ready to use.

    • Double-sided tape, glue, or cello tape may not be used on structures or equipment. Damages will be charged.

  2. A décor list must be submitted in advance for approval by management.

STAFF

  1. Our Party hostess will be available to assist you with your party where necessary. Please note, the hostess does not supervise children or accompany them through the park.

  2. The Party Manager and several supervisors are on duty daily. Please ask for assistance if needed—they’ll gladly help.

PROMOTIONS

  1. Any promotions, whether run through Slide and Glide Amanzimtoti or third parties, cannot be used toward party totals unless specifically stated.

OTHER

  1. As times change, Slide and Glide Amanzimtoti may update or modify certain areas, venues, or rides without prior notice to ensure growth, safety, and operational efficiency.

  2. Slide and Glide Amanzimtoti staff & management will not take responsibility for damage or loss of any valuables or gifts inside your party venue or in the park.

  3. Specified party discounts will apply to party bookings. Other entry vouchers or specials cannot be used toward party costs.

  4. Our online booking platform undergoes ongoing maintenance to ensure smooth operation. If technical issues affect your booking, we’ll do our best to resolve them promptly.

  5. Normal park house rules apply.

  6. Enter and use facilities at your own risk. Slide and Glide Amanzimtoti management and staff do not accept responsibility for any loss or damage to your property.

We would like all guests attending Slide and Glide Amanzimtoti to have a wonderful time. If you have any questions or concerns during your visit, please speak to a staff member immediately so we can assist.

Normal park house rules and ride age restrictions apply.

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